Sibelius on 64-bit. My avid login showed me the number to call and my ID number. For instructions on how to renew a subscription or support plan, click here. Website Support Form. See our notes on compatibility with the next version of Mac OS X. Join » If you aren't a Sibelius user, you can't join the Help Center but you can still read the chat page as a guest. The question was specifically about contacting the development team for support. See our notes on compatibility with Leopard. The member of the development team who previously provided online support was Daniel Spreadbury. I do have a support contract and I had an issue crop up at 2:30am on a Sunday morning while winding down from a late Saturday session. In these unprecedented times, we continue to ask ourselves: “How can we, the AVID community, best support students, teachers, administrators, and school and district leaders like you?” We are here to provide the best teaching strategies, inspiration, professional development, and sense of community that we have been fostering over the past 40 years. See our notes on compatibility with the new version of Windows. We’re Here for You. Please sign in below to create a case. Using OS X 10.5? If you need assistance with your Avid product, please visit Avid Support to access our knowledge base or contact technical support. Technical Support is included with all products with active subscriptions or Support and Update plans. The only online support available is for users who have the latest version (Sibelius 8) which discounts myself (I have Sibelius 6), unless I pay £30 for a one-time support call. Sibelius on Windows 7. Sign in Avid Sibelius Customer Support, Microsoft Exchange Server 2016 Enterprise Oem, Symantec Price List, Crack For Autodesk Plant Design Suite Ultimate 2018 I called and immediately was put in touch with an avid support member that looked at my issue and corrected it in my account. From a very unhappy customer. Users running free versions of Sibelius | First 2018.4 or newer are welcome to use the self-help support assistance, outlined below. It seems they, as a company, have no service ethos whatsoever. Case Number : {{CaseNumberPlaceholder}} The case has been created successfully. There customer service is literally non-existance. Legacy Sibelius | First perpetual license owners running Sibelius | First 2018.1 and earlier are eligible to receive telephone support via Avid Support Code. Support services for Sibelius have not changed. Avid/Sibelius Customer Service Posted by Petteri Matikainen - 17 May 11:08AM: Hi, I have reigsterd Sibelius 5 on my OS Lion and now that I have bought update for Sibelius 7 I would first like to unregister the older version from my computer. Avid's customer care is quite frankly woeful. Sort it out Avid! If you are a Sibelius user but haven't yet got a password, you need to join the Help Center. Got an Avid support plan? See our notes on compatibility with 64-bit operating systems. Please save the Case Number for further assistance. Contact Support for help. So now I have a useless version of Sibelius, an inert activation code which cost me over a hundred and forty quid and no access to over twenty seven years of files! Avid understands its customers are passionate about Sibelius and will continue outreach to its customers in the same way." Sibelius on Snow Leopard. Contact Sibelius Support - Venancio @ Avid, 31 Aug 03:17PM: Re: CONTACT SIBELIUS SUPPORT - Laurence Payne, 31 Aug 04:22PM: Re: CONTACT SIBELIUS SUPPORT - Bob Zawalich, 31 Aug 04:38PM: Re: CONTACT SIBELIUS SUPPORT - Venancio @ Avid, 31 Aug 05:05PM: Re: CONTACT SIBELIUS SUPPORT - Tony Wakefield, 29 Sep 10:44AM: Re: CONTACT SIBELIUS SUPPORT - …
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