2 – Rarely. 4 – Often. 1. 3 – Somewhat familiar. On a scale of 1 to 10, how happy are you at work? On a scale of 1-10, how easy was [feature] easy to use? 1 – No affect. Did the website load efficiently? 11. On a scale of 1-10, how easy was it to find what you were looking for on [company]’s website? On a scale of 1-10… 3 – Sometimes. On a scale of 1 to 10, how would you rate your organization's culture? Scaled Questions to Ask. 10. Rating scales are intuitive and simple, yet the results are powerful indicators … … 4 – Moderate affect. In a 1-to-5 scale, the top box includes 4 and 5 ratings. 02. The Difficulty of Rating Pain on a Scale of 1 to 10 When You Deal With Pain Often If you’ve ever visited a medical facility with the complaint of “pain” they’ve probably asked you to rate it on a scale of one to 10, with one being no pain at all and 10 being the worst pain imaginable. It is one of the most established question types for online and offline surveys where survey respondents are expected to rate an attribute or feature. We have listed 3 types of employee satisfaction survey questions: 5-answer Likert scale, 1-10 scale and open survey questions. Which of [company]’s features is/are most valuable to you? Additional Tips for Rating Scales In a 0-to-10 scale, that equates to 9 and 10 as a top box. Rating Scale Definition. Level of Familiarity. 5 – Always . Sample of Employee satisfaction survey questions. Example. Buying Propensity Questions – Questions that aim to assess consumers’ future intentions are called buying propensity questions. In a linear numeric scale, participants provide some numeric response to a question or statement. 01. Learning from your audience requires skillfully asking the right questions in the right way. Linear Numeric Scale. Rating scale is defined as a closed-ended survey question used to represent respondent feedback in a comparative form for specific particular features/products/services. On a scale of 1-10, how likely are you to recommend our products or services to a friend, family member, or colleague? This means even though a 4 rating is just above average (3), it’s counted as an “exceptional” rating, stripping the power of top box calculations. One of the most common of these types is the traditional 1-to-5 rating (or 1-to-7, or 1-to-9, etc.). 1 – not at all familiar. Frequency – 5 point. 14. 2 – Slightly familiar. 2 – Minor affect. This can include things like satisfaction, ease, brand favorability, feature importance, or likelihood to recommend.The Single Ease Question (SEQ) and likelihood to recommend item used in the NPS are examples of linear numeric scales. Rating scale questions offer a range of multiple-choice answers that map onto a numeric scale, such as rating customer support on a scale of 1-5 or stating the likelihood of recommending a product on a scale of 0 to 10 (NPS question). An example 1-to-5 rating scale on an event satisfaction survey template. 12. 5 – Major affect . 5-answer Likert scale employee satisfaction survey questions Employee satisfaction survey intro The questions that follow will give you a general sense for how satisfied, or dissatisfied, employees really are. (0-10) Here is a sample of common employees satisfaction survey questions. What was the reason for your visit to [company]’s website? 16. How likely are you to recommend [product name] to a friend or colleague? On a scale of 1-10, how satisfied are you with your purchase? 15. A larger scale, for example, a 7-point scale, could offer more choices to respondents, but it has been noticed that the larger the scale, the more people tend to avoid labels for the extreme notions. 13. This is sometimes referred to as a Likert response scale (see Likert Scaling) . 03. Most commonly, survey specialists use a 5-point scale (see examples A, B, D). 17. On a scale of 1 to 10, how likely would you leave for a 10% raise from another company? 1 – Never. 3 – Neutral. Rating Scale Questions – While the number of choices that fall under this category may vary, respondents may provide personal ratings on a particular matter on a scale of 1-10 or “poor” to “good”. 12.
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